Privacy Policy

Last updated: March 2026

1. Information We Collect

When you request a quote or contact us, we collect personal information including your name, email address, phone number, property address, and details about your glazing requirements.

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotes
• Schedule surveys and installations
• Send relevant updates about your project
• Improve our services and website

3. Data Protection

Your data is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We implement appropriate technical and organisational measures to protect your personal information.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

5. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Object to processing
• Data portability

6. Cookies

Our website uses essential cookies to ensure proper functionality. We also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.

7. Third-Party Services

We use Formspree to process form submissions and Vercel Analytics for website analytics. These services have their own privacy policies governing the use of your information.

8. Contact Us

For any privacy-related enquiries or to exercise your rights, please contact us at:

Email: info@secondaryglazingspecialist.com
Phone: 0207 060 1572